Privacy policy

Effective Date: 1.7.2025

1. Data We Collect

• Name, email, mailing address
• Bicycle information (brand, model, color, photos, frame number)
• Payment data (we do not store card numbers)
• IP address, device type, browser type, analytics cookies
• Additional data requested via specific forms or features used within the system

2. How We Use the Data

• To provide the Service and ship the label
• To identify and trace bicycles
• To communicate with users
• To improve security and user experience

3. Data Sharing

We never sell your personal data. We may share it with:

• shipping companies (to deliver labels),
• IT service providers,
• law enforcement (upon lawful request),
• other users via the public search tool (only non-identifiable bike information is shared).

4. EU User Rights

If you are located in the EU, you have the right to:

• access your personal data,
• request correction or deletion,
• object to processing,
• request data portability,
• lodge a complaint with a supervisory authority.

5. Data Retention

We store your data for as long as your account is active and up to 5 years after deactivation or in accordance with applicable tax laws.

6. Use of Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, remember user preferences, and support essential site functionality. By using our site, you agree to our use of cookies in accordance with your browser settings.

7. Security Measures

We apply both technical and organizational measures to protect your data (e.g., encryption, two-factor authentication, access audits).

8. Changes to This Agreement

Emglare, Inc. reserves the right to modify or update these Terms of Service and Privacy Policy at any time. Any such changes will be effective upon posting. Continued use of the Service constitutes acceptance of the updated terms.

9. Contact

For privacy-related inquiries, please contact us at:
[email protected]

In the event of legal investigations, we reserve the right to provide necessary information in accordance with applicable U.S. or EU laws.